All About E-mail

The most common way your computer can become infected with viruses is via e-mail by opening an infected file that is sent as an attachment. You may have heard of some of the most destructive viruses, such as Nimda, Klez, SirCam, and Melissa that disabled computers in this way.

             AT&T Worldnet Service now combats the threat of e-mail viruses with anti-virus protection based on Symantec's Norton AntiVirus technology. E-mail Virus Filtering detects suspected viruses and cleans them before they ever reach your AT&T Worldnet Service mailbox. If the suspected virus cannot be cleaned, the e-mail containing it is deleted.

             Please read the E-mail Virus Filtering FAQ for more details about these harmful computer threats, including viruses, worms, and Trojan horses, and our powerful anti-virus technology.

             For information about the newest viruses circulating today, visit Symantec's Anti-virus Center. If you suspect your computer is infected with a virus and you're using a retail version of Norton Anti-virus software, visit Symantec's Security Update site and follow the instructions.

             E-mail Virus Filtering will be automatically enabled on primary AT&T Worldnet accounts and their secondary e-mail Ids. If you wish to disable this feature, simply go to Member Services, login in with your username and password, and then choose "Turn E-mail Virus Filtering OFF."

             Please be advised that E-mail Virus Filtering is a powerful tool, but no anti-virus software is 100% effective. Be sure to take necessary precautions to safeguard your computer from any viruses that happen to get through our virus filter, as well as viruses spread through methods other than e-mail. It's important to have anti-virus software installed on your computer from a well-known, reputable company and to update it regularly.